When we think about all of the new technologies that could support training, it can feel overwhelming. It’s helpful to keep in mind that technology simply provides a mechanism to tap into our natural curiosity to meet the training goals. The principles of how people learn, engage with their environment, define success, keep score, and…

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Stay Lit: Leveraging Hope-Centered Leadership to Prevent Burnout. You’ve heard it said that Hope is not a strategy. That is absolutely true. Hope’s role is not in strategy, but in execution. I’ll explain. In our industry, I think of Hope as the pilot light on a piece of gas equipment. If you turn your burner on,…

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